Term and Conditions

Welcome to OUTSUNNY Shop

At OUTSUNNY, we’re committed to enhancing your outdoor living experience with premium quality products and exceptional service. These Terms and Conditions outline the agreement between you and OUTSUNNY Shop regarding your use of our website and purchase of our products.

1. Acceptance of Terms

By accessing and using OUTSUNNYOUTDOORS.COM, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. User Responsibilities and Account Obligations

2.1 Account Registration

• You must be at least 18 years old to create an account and make purchases
• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

• Misuse of website content or intellectual property
• Attempting to interfere with website functionality
• Providing false or misleading information
• Violating any applicable laws or regulations

3. Products and Services Description

3.1 Product Categories

OUTSUNNY specializes in premium outdoor living products including:

• Adirondack Chairs and Outdoor Furniture
• All-weather Wicker and Aluminum Patio Sets
• Gazebos, Pergolas, and Arbors
• Outdoor Cooking Equipment and Grills
• Garden Decor and Sculptures
• Hammocks and Outdoor Relaxation Products

3.2 Product Quality and Features

• Weather-resistant materials designed for outdoor use
• Premium craftsmanship and durability
• Designed to enhance outdoor living spaces
• Regular quality inspections and testing

4. Ordering and Payment Terms

4.1 Order Process

• Orders are confirmed upon payment verification
• Order processing time: 1-2 business days
• You will receive order confirmation via email
• We reserve the right to cancel orders for pricing errors or stock issues

4.2 Accepted Payment Methods

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

• All prices are in US Dollars (USD)
• Prices are subject to change without notice
• Customers are responsible for any import duties or taxes

5. Shipping and Delivery

5.1 Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

5.2 Delivery Areas

We ship worldwide except to:

• Certain remote areas
• Parts of Asia
• Other restricted locations

5.3 Delivery Responsibilities

• Ensure someone is available to receive delivery
• Inspect packages upon delivery for visible damage
• Report any delivery issues within 48 hours

6. Returns and Exchanges

6.1 Return Timeframe

• 15 days from receipt of order
• Contact us within 15 days to initiate returns

6.2 Return Conditions

• Items must be in original condition, unused, and undamaged
• All original packaging, tags, and accessories included
• Proof of purchase (order number) required

6.3 Non-Returnable Items

• Grill Covers (once removed from packaging)
• Used Outdoor Cookware
• Custom or personalized items
• Final sale items

6.4 Return Process

1. Contact customer service within 15 days
2. Receive return authorization and instructions
3. Package items securely with original materials
4. Ship using trackable method with return authorization number
5. Refund processed within 5-7 business days after inspection

7. Intellectual Property Rights

7.1 Copyright Protection

• All website content, including text, images, and designs, is owned by OUTSUNNY
• Content may not be reproduced without written permission
• Product designs and branding are protected intellectual property

7.2 Trademarks

OUTSUNNY, OUTSUNNY Shop, and related logos are trademarks of our company. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use and Maintenance

• Follow all assembly and care instructions provided
• Proper maintenance extends product lifespan
• Use products only for intended purposes

8.2 Limited Warranty

• Products are covered by manufacturer’s warranty
• Warranty details are provided with product documentation
• Warranty does not cover damage from misuse or improper care

8.3 Limitation of Liability

OUTSUNNY’s liability is limited to the purchase price of products. We are not liable for indirect, incidental, or consequential damages.

9. Privacy and Data Protection

9.1 Data Collection

• We collect necessary information for order processing and service improvement
• Payment information is processed securely through encrypted channels
• We do not sell or share customer data with third parties for marketing

9.2 Cookie Usage

Our website uses cookies to enhance user experience and analyze website traffic. By using our site, you consent to cookie usage.

10. Governing Law and Dispute Resolution

10.1 Applicable Law

These Terms and Conditions are governed by the laws of the State of Oklahoma, United States.

10.2 Dispute Resolution

• Contact customer service first to resolve issues
• Mediation or arbitration may be used for unresolved disputes
• Legal proceedings must be filed in Oklahoma courts

11. Policy Updates

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

13. Entire Agreement

These Terms and Conditions, along with our Shipping & Returns Policy and Privacy Policy, constitute the entire agreement between you and OUTSUNNY Shop regarding your use of our website and purchase of our products.